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Service Design Thinking

This master class introduced a new way of thinking about designing services which brings together many different disciplines such as ethnography, psychology, organisation design, technology, architecture and workplace design. These disciplines work together in collaboration to successfully create innovative services which will help a business stand out from others seemingly  offering exactly the same service.  James Rock and Richard Arnott from DesignThinkers UK facilitated the day.  It was organised by Somerset County Council.

In addition to this Becky Wright from New Leaf Life Design hosted the event. The concept of 'life design' stems from a desire to help people recognise the elements in their lives that are stunting their growth and preventing them from flourishing and really enjoying the experience of this strange thing we call ‘life’.

Date and venue

  • 5 March 2014
  • Dillington House, Ilminster, Somerset, TA19 9DT

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